Article

We have learned that utility companies typically restore the primary truck lines leading from the electrical generating plant to its substations. From that point forward, there is no priority for commercial over residential customers. The utility targets repairs on areas where they can get the largest number of people on line in the shortest time, which sometimes makes for a “hopscotch” repair map. See the following for details for your area:

 

We are estimating that essentially all customers will be back in service by the end of this weekend. Due to the magnitude of the storm and the significant rebuilding of the system required, some customers may take longer to restore.

 

To restore service safely, efficiently and as quickly as possible, restoration efforts must be completed in a systematic manner. We give emphasis to public safety, law enforcement and essential services, as well as working outages that impact the largest numbers of customers. If smaller outages can be completed quickly, those are worked too. Smaller and more complex outages will take longer to restore.

 

 

We currently have over 1 million outages, and have restored power to more than 375,000 customers.  We expect to complete power restoration to the majority of Duke Energy Florida customers in the following areas:

 

Western portion of our service area by midnight on Friday, Sept. 15.  This includes Pinellas and Pasco counties.

 

Central and Northern areas by midnight on Sunday, Sept. 17.  This includes Alachua, Bay, Brevard, Citrus, Columbia, Dixie, Flagler, Franklin, Gilchrist, Gulf, Hamilton, Hernando, Jefferson, Lafayette, Lake, Leon, Levy, Madison, Marion, Orange, Osceola, Polk, Seminole, Sumter, Suwannee, Taylor, Volusia, and Wakulla counties.

 

Restoration in the severely impacted areas of Hardee and Highlands county may take longer due to the need to rebuild the electrical system that suffered significant damage in those areas.

 

Our crews are continuing damage assessments and restoration efforts, and will not rest until we get the lights back on for everyone.  

 

FLORIDA POWER & LIGHT (South Florida, including Miami-Dade County and Collier County)

We estimate we will have restored power to essentially all of our customers along the east coast service territory by the end of this coming weekend, and for customers along our west coast service territory by the end of day, Sept. 22, with the possible exception of areas impacted by tornadoes, severe flooding and other pockets of severe damage.

 

Communication systems across Florida were impacted by Irma, causing issues with our reporting systems. We apologize if you were provided incorrect status updates. We ask that you please re-report your outage if your power is still out.

 

As of Tuesday morning, there were 152,241 customers without power. After a major storm has passed and it is safe for JEA crews to work, JEA assesses the damage to our system and begins the restoration process. JEA generally restores power in the sequence that will result in returning service to the greatest number of customers as soon as possible. If you have damage where the electric wires attach to your house, you must have it repaired by a licensed electrician before we can restore power to your house.

 

About 65 percent of Clay Electric customers are without electricity (113,000 accounts) due to the storm as of Tuesday, September 12. We restored service to 39,000 accounts Monday afternoon and evening as conditions improved and crews could work safely. We ask our members to please be patient as we work to clear lines and restore service. Due to the magnitude of the storm, members should prepare to go without power for up to a week or longer.  

 

There were 1,533 power outages (72,712 customers) as of Tuesday afternoon. During normal operations, we provide customers with individual estimated times of restoration. During widespread outages - like this one - we must assess the entire system before these are provided. We anticipate being able to provide a system-wide estimated time of restoration on Tuesday, September 12. It is unclear at this time when we will be able to provide individual times of restoration.